The Clean Bee is a professional cleaning service, dedicated to providing top-quality residential and commercial cleaning solutions. We pride ourselves on our attention to detail, eco-friendly cleaning practices, and exceptional customer service. Whether you need routine cleaning, deep cleaning, or specialized services, The Clean Bee is committed to making your space spotless and welcoming.

We offer a range of cleaning services, including standard home cleaning, deep cleaning, move-in/move-out cleaning, commercial cleaning, and specialized services such as short-term rental cleaning, post-construction cleaning and seasonal cleanings.

The Clean Bee proudly serves various locations throughout New Jersey, New York & Pennsylvania. Please contact us to inquire if we operate in your area.

We primarily use high-quality cleaning products that effectively tackle dirt and grime. While we do not offer eco-friendly products as a standard option, we can provide them upon request. Just let us know your preferences when scheduling your cleaning service.

Yes, our team brings all necessary cleaning supplies and equipment. If you have specific preferences, please let us know, and we’ll do our best to accommodate your requests.

Scheduling a service is easy! You can book online or give us a call. We can assist you in selecting the best cleaning option for your needs and find a suitable time.

We recommend booking your cleaning service at least a week in advance to ensure availability. However, we also accept last-minute bookings when possible.

It’s entirely up to you! Many clients choose to be home during the cleaning, while others prefer to leave the space and return afterward. If you opt to leave, we are familiar with using codes for entry or you can leave a key under the mat. Rest assured, our team is trustworthy and reliable.

If you need to cancel or reschedule, please notify us at least 24 hours in advance to avoid any cancellation fees. We understand that plans can change and will do our best to accommodate your needs.

We try our best to keep the same cleaner to enhance your cleaning experience and ensure consistency in the quality of service. If, for any reason, the cleaner is changed, we will notify you before the visit. Building a rapport with your cleaner can lead to better communication and personalized care.

To avoid cancellation fees, please provide at least 24 hours' notice if you need to cancel or reschedule your appointment. This allows us to accommodate other clients.

To find detailed information about what is included in a cleaning service, please visit the "What Is Included" page on our website. This page provides a comprehensive checklist of tasks we perform during a standard cleaning.

Absolutely! We understand that each client has unique needs. You can customize your cleaning service by specifying particular areas of focus or additional tasks you'd like us to perform.

Yes, The Clean Bee is fully licensed and insured. This means we comply with all state and local regulations, providing you with peace of mind knowing that you’re working with a professional cleaning service. Our insurance protects you and your property in the unlikely event of any accidents or damages during our cleaning services. We prioritize safety, reliability, and trust, ensuring your home or business is in good hands.

At The Clean Bee, we prioritize safety and reliability through: Thorough Training: Our team undergoes extensive training in cleaning techniques and safety protocols. Quality Checks: We conduct regular quality assurance checks to maintain high service standards. Open Communication: We encourage clients to share any special requests or concerns, ensuring their needs are met. Client Feedback: We actively seek feedback after each service to continuously improve our offerings. Safety Protocols: We adhere to strict safety guidelines for handling cleaning products and equipment.

At The Clean Bee, we prioritize the health and safety of our clients and staff. Our team can use personal protective equipment (PPE), such as gloves and masks, if needed, to ensure a safe cleaning environment. We follow strict safety protocols for handling cleaning products and maintain proper hygiene practices throughout our services. If you have any specific health concerns or preferences regarding cleaning products, please let us know, and we will do our best to accommodate your needs. Your safety and comfort are our top priorities.

We accept various payment methods, including credit/debit cards and cash. Please inquire about your preferred method when scheduling your service.

Late Payment Fees: Payments are due upon completion of the service. A late payment fee will be applied if payment is not received within 48 hours. Cancellation Fees: If you need to cancel or reschedule your cleaning, please provide at least 24 hours' notice. A cancellation fee may apply for any cancellations made with less than 24 hours' notice. Additional Service Fees: Extra fees may be charged for services beyond the standard cleaning, such as deep cleaning, specialized cleaning (e.g., for appliances, windows, etc.), or handling excessive clutter. No-Show Fee: If our team is unable to access your property at the scheduled time without prior notice, a no-show fee may apply.

Yes, we periodically offer discounts and promotions. Please check our social media and website for the latest updates on special offers. Additionally, we have a referral program: if you refer a friend or family member who books our services, you both receive a discount on your next cleaning!

Yes, a deposit may be required for certain services or first-time clients to secure your booking. This deposit will be applied to your total service cost and is non-refundable in the event of a cancellation less than 24 hours before the scheduled service.

Estimates for our cleaning services are based on average cleaning times and the size of your space. However, the final price may change depending on the specific condition of your home, additional services requested, or if special cleaning requirements are necessary. Additionally, the price is subject to change after an in-person assessment by our cleaner. Any changes to the estimate will be communicated to you before the end of the cleaning service, ensuring complete transparency.

Payment is due upon completion of the cleaning service unless otherwise agreed.

While tips are not required, they are always appreciated by our cleaning team. If you feel the service exceeded your expectations and would like to leave a tip, you can do so in cash or by adding a tip to your online invoice. It’s entirely at your discretion.

To ensure an efficient and effective cleaning experience, we recommend taking the following steps: Clear Personal Items: Remove personal belongings, toys, and valuables from surfaces and floors to allow our cleaners to focus on their tasks. Secure Fragile Items: If you have fragile or valuable items, move them to a safe location to prevent accidental damage during cleaning. Prioritize Areas: Identify specific areas or tasks you want us to focus on and communicate those in advance. Pets: If you have pets, consider securing them in a safe space away from the cleaning area to minimize stress for both your pets and our cleaners. Remove Clutter: Tidying up and organizing spaces beforehand can help our team clean more effectively. Ensure Accessibility: Make sure all rooms to be cleaned are accessible, and provide any necessary access instructions, such as entry codes or key placements.

We value your feedback! The best compliment we can receive is an online review if you’re happy with our service. Additionally, if you mention your cleaner by name in your review, they receive an incentive as a thank you for their hard work! If you have any comments or concerns, please contact us directly via phone or email, within 24 hours of your clean. We’re committed to addressing any issues promptly.